9 - 11 November, 2020
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2019 Partners
Event Partners
Cisco
Cisco helps seize the opportunities of tomorrow by
proving that amazing things can happen when you connect the unconnected. An
integral part of our DNA is creating long-lasting customer partnerships,
working together to identify our customers' needs and provide solutions that
fuel their success. With the most diverse Contact Centre... Read More
ServiceNow
Website: http://www.servicenow.com/
With ServiceNow, you can replace unstructured work patterns with intelligent and automated workflows, creating a smarter, more connected enterprise. Read More
freshworks
Website: https://www.freshworks.com/
Freshworks provides business solutions that help organizations of all sizes engage with
customers and employees better, ultimately resulting in a better customer experience. Over
100,000 businesses such as Changi Airport, Decathlon, Sony Pictures, FCM Travel Solutions
and Honda use Freshwork's suite of products to provide their end customers with refreshing... Read More
Confirmit
Website: http://www.confirmit.com
Confirmit
enables organisations to develop and implement Voice of the Customer,
Employee Engagement and Market Research programmes that deliver insight and
drive business change. Confirmit’s clients create multi-channel, multi-lingual
feedback and research programmes that engage customers, empower
employees, deliver a compelling respondent experience, and provide high
Return on Investment.
Confirmit’s customer engagement... Read More
Zendesk
Website: www.zendesk.com
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation, and scale with their growth.Zendesk was built upon a simple idea: Make... Read More
TTEC
Website: http://www.ttech.com
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates omnichannel customer experiences on behalf of leading brands across the world. The Company provides outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that creates human centric, tech-enabled, insight-driven customer experience solutions for clients and... Read More
Syple Technology
Website: http://www.syple.com.au/
Bold360 - LogMeIn
Website: https://www.bold360.com/
Bold360 by LogMeIn is the ultimate
engagement solution delivering the richest customer profiles and fastest
time-to-value. By leveraging the power of A.I., Bold360 helps personalise and
enhance every engagement – no matter where it takes place – allowing companies
to deliver better and more consistent customer experiences seamlessly across
both... Read More
Signavio
Website: http://www.signavio.com
With over 1 million users in over 1,300 companies worldwide, Signavio is a leading provider of business transformation solutions. Recognized for its ease of use and rapid return on investment, Signavio’s intelligent decision-making tools have placed digital transformation, operational excellence and customer experience at the center of the world’s leading... Read More
GMG Digital
Website: https://gmgdigital.com.au/
Experience design is a journey. By stepping into our users’ shoes through quantitative and qualitative research, we can anticipate their wants and needs from their very first step, right through to the end of the journey.Award-winning design means understanding the people who use it. Each piece of research should be... Read More
