SPi CRM is a pioneering leader in technology-enabled voice, chat, email and social media services. We deliver multi-lingual and omnichannel solutions to leading international and local companies covering the full customer engagement lifecycle from acquisition, to retention and on to enhancement. With our 200 years of combined experience in the BPO industry, many of the world’s leading brands trust SPi CRM with their customers and their brand equity.
We have over 11,000 employees in 12 locations across three continents. From the United States in North America, Nicaragua in Latin America, and Australia and the Philippines in the Asia Pacific, we serve clients in diversified industries including media and entertainment; telecommunications and IT; travel and hospitality; healthcare; banking, finance, and insurance services; and retail and e-commerce.
SPi CRM is a Relia Group company.
Established in 1987, Relia, Inc. is a leading BPO service company, operating over 30 centers in Japan, with approximately 20,000 employees providing customer support – such as contact center, field operation, and web marketing – services for Japanese blue-chip companies and multi-national enterprises. Known as Moshi Moshi Hotline until October 2015, Relia, Inc. is listed on the Tokyo Stock Exchange (code: 4708). For more information, visit www.relia-group.com.